Last updated: September 2026
1. Who we are
This website is operated by E Design Studio LLC (“E Design Studio”, “we”, “us” or “our”). This policy explains what personal information we collect when you visit our website or use our services, why we collect it, and what choices you have.
2. Information we collect
- Information you give us — your name, email address, phone number, company name and anything you include in a message or project brief.
- Billing information — handled by our payment providers. We never receive or store full card numbers or bank login details.
- Project materials — files, content, feedback and account access you share with us so we can deliver your service.
- Technical information — such as IP address, browser type and pages visited, collected automatically for security and basic analytics.
3. How we use it
- To reply to enquiries and prepare quotes.
- To deliver, manage and invoice the services you order.
- To process payments through our payment partners.
- To keep our website secure and understand how it is used.
- To meet our legal, tax and accounting obligations.
We do not sell or rent your personal information to anyone.
4. Payment providers and other third parties
Payments are processed by established third-party payment providers that follow the PCI-DSS standard for card data. We share personal information with other service providers (for example, email or hosting providers) only when it is needed to run our business or deliver your service, or when the law requires it.
5. How long we keep information
We keep personal and billing information only as long as we need it for the purposes above, or for as long as tax and accounting rules require.
6. Your choices and rights
You can ask to see, correct or delete the personal information we hold about you at any time. Contact us using the details below and we will respond within a reasonable time.
7. Security
We protect information with encrypted connections (SSL/TLS), access controls and up-to-date software. See our Security Capabilities page for more detail.
8. Changes to this policy
If we update this policy, the new version will be posted on this page with a new “last updated” date.
9. Contact
Questions about this policy can be sent to [email protected] or +387 61 025 810.